Why can I not exchange/refund an opened set?Updated 5 months ago

All of our extensions are human hair. This means that by law, we are considered a hygiene product. Superior Hair follows hygiene guidelines very strictly, and therefore if we receive any extensions that are opened, or have been worn or tampered with, we will not process your exchange/refund.

Opened sets of extensions will not be resold. You can be assured that when you receive your extensions, they are clean and have not been used by others.