Return and Exchange InformationUpdated 5 months ago

Return and Exchange Information

We are happy to accomodate exchanges & returns within 30 days of placing your order. We will only exchange or refund extensions that have not be opened, worn or tampered with. To request an exchange or refund, simply email us at [email protected]

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Please allow 3 working days for your return to be processed in our warehouse and a further 3-7 business days for the refund to be processed with the bank.

Refunds are applicable to a 10% restocking fee. This restocking fee is to cover the cost of all orders paid via Pay Later method eg Afterpay, and also the cost of fulfillment, shipping and re-stocking.