SHIPPING & DELIVERY
Shipping & Delivery
• All orders made before 12pm (AEST) will be packed and dispatched on the same day. Exceptions to this case after the order is placed and payment is successfully completed. We use Australian Post standard tracked service and express tracked service
How fast will I receive my order?
All orders are shipped within 24 hours once payment has been successfully completed. We use Australia Post’s standard tracked service. Delivery usually takes 1–3 business days, or up to 3 business days for rural areas. Please note: We are closed on w
How can I track my parcel?
You can track your parcel using the tracking number included in your confirmation email. Simply enter your tracking number on the Australia Post tracking website to see the latest updates. If you haven’t received your tracking details or need further
What can I do if I haven't recieved my order yet?
If your parcel hasn’t arrived within the expected delivery timeframe, please reach out to us as soon as possible. It’s much easier to locate missing parcels within a few days of dispatch rather than weeks later. You can also check your parcel’s statu
How do I change my address?
If you need to update your delivery address after placing an order, please email us at [email protected] as soon as possible and we’ll do our best to assist. However, due to our quick dispatch times, we can’t guarantee that changes can be m